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Call Center Executives

Confidential

• Obtaining client information by answering telephone calls; interviewing clients; verifying information and entering same into a web-based database
• Determining Clients eligibility for the companys products by comparing client information to established requirements and policies.
• Educating clients by explaining procedures; requirements, answering questions and also providing information.
• Receiving and handling customer complaints in a timely manner.
• Maintaining communication equipment by reporting fault and problems.
• Maintaining and improving quality results by adhering to standards and guidelines and also recommending for improved performance.

Educational Requirements & Qualifications

Education, Experience, and Licensing Requirements

• Minimum of HND
• Previous customer service experience, especially in the financial industry preferred.
• Age Limit- 25

Skills Requirements-

• Excellent Verbal communication
• Excellent Phone skills
• Good listening skills
• Excellent Data entry skills
• A good team player
• Excellent Attention to details
• Great sense of professionalism
• Ability to Multi-task
• The applicant must be able to speak good English and at least two (2) Ghanaian languages

Location- Accra

Contact address

How to apply

Apply by email

Job Information

    • Full Time
    • Higher National Diploma
    • Not Needed
    • Office & Admin
    • Greater Accra
    • Accra
    • hr@quickangelsghana.com / hr@quickcreditghana.com
    • 25-July-2020
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