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Applications Officer

ARB Apex Bank

ARB Apex Bank is seeking applications from suitably qualified applicants for the positions of Applications Officer.

Role Summary

• To enhance operations of the ARB Apex Bank and Rural and Community Banks (RCBs) by designing, developing and implementing business software solutions and providing support to end-users.

Key Responsibilities

• Provide maintenance and support of business application systems of the Bank to ensure timely rollout for use by RCBs.
• Train RCBs on business systems to ensure users can effectively run the systems.
• Liaise with consultants to roll out projects assigned to ensure they are completed on time and meet the Banks
• Perform Close-of-Day activities to ensure the banking software is ready for use the next day and generate reports for submission to Applications
• Resolve incidents logged in the Helpdesk System and escalate unresolved issues to vendors to ensure they are addressed
• Provide support to users of software and applications used by ARB Apex Bank and RCBs
• Apply patches and upgrade all business applications to correct errors and enhance the smooth use of the systems.
• Connect new RCB Agencies to the Date Centre infrastructure in toms of setup, configuration end implementation of business applications
• To perform any other tasks which may be assigned by the Supervisor

Educational Requirements & Qualifications

• A degree in Computer Science/Information Technology or a related field from a recognised University
• At least six (6) years post-qualification experience in a similar environment
• Relevant Professional Qualifications will be an added advantage

Knowledge and Skills Required

• Working knowledge of IT Tools and Databases — MS SQL, HTMLS, C#, Oracle, Java
• Proficient in the use of Microsoft Technologies
• Excellent working knowledge of the core banking software preferably Temenos T24, with at least 4 years experience
• Working knowledge of SWIFT/GIS and Cheque Cleating systems
• Working knowledge of Enterprise Redhat Linux
• Excellent networking skills
• Good communication skills both written and verbal
• Strong analytical mind
• Excellent problem-solving skills
• Good facilitation skills
• Ability to work to strict timelines
• Proficient in the use of MS Office Suite.

Location: Accra

Contact address

The Head
Finance and Administration Dept.
ARB Apex Bank Limited
P.O. BOX GP 20321

How to apply

Apply by email

Job Information

    • Full Time
    • Bachelors Degree
    • 5 - 10 Years
    • Office & Admin
    • Greater Accra
    • Accra
    • apex@arbapexbank.com
    • 18-Feb-2020
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