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Assistant Branch Manager

Enterprise Funeral Services

Transitions is looking for an Assistant Branch Manager to join its team.

Job Summary
This is an operational and support services role for the branch (arranging and operational).
The Job holder will perform operational, customer service and people management functions that fosters a positive environment for staff and customers. He/she will also generate revenue by selling up for all funerals.

Key Responsibilities
Drive performance on all Key Performance Indicators to ensure profitability
Manage mortuary services for the funeral home
Manage technical administration
Manage removal of deceased from private homes, old age homes, hospitals and state morgues for the branch/cluster
Manage funeral arranging services for the branch/cluster
Manage funeral directing services for the branch/cluster including burial services and any other services
Ensure policy and processes of the company are adhered to
Deliver and exceed service excellence and ensure that clients get the best of services according to the set standards of the company/Group
Liaise and engage with key contacts at mortuaries to ensure consistent removals
Proactive management and delivery of deadlines
Effective management and delivery of tasks against deadlines
Proactively identify problems, and manage the effective resolution of all problems
Adhere to all financial and contractual policies and regulations governing the role and the business
Support in generating ideas, innovation and process improvements
Be part of harnessing and driving the acceptable culture of Transitions and demonstrate continuous improvement against core company desired behaviours
Submit weekly and monthly reports and any other report as requested by Branch Manager or Business Leaders

Educational Requirements & Qualifications

A degree in Biomedical/ Biological Science from an accredited institution
A minimum of 2 years operational experience
Experience in the funeral services industry will be an advantage
Must have strong leadership qualities and have the ability to lead and engage people to achieve results
Excellent Communication Skills ( oral and written)
Good computer knowledge ( Microsoft Office)
Must have demonstrated good/ethical behavior over the years

Contact address

How to apply

Apply by email

Job Information

    • Full Time
    • Bachelors Degree
    • 1 - 3 Years
    • Management
    • Greater Accra
    • Accra
    • transitionshrm@gmail.com
    • 24-Jan-2020
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