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Service Administrator

BD West Africa

The Service Administrator is responsible for all matters pertaining to service contracts – spare parts administration – dispatching of the Field Service Engineer’s.
Raising contract renewals – Generating invoices and follow up.
Spare Parts Stock Audit – Spare Parts Order Processes.
Maintaining service contract database.
Receiving and logging telephone calls from customers regarding instrument breakdown.
Maintaining HELP! TS Database.

Educational Requirements & Qualifications

Strong organizational skills, with the ability to meet deadlines
• Excellent administration skills
• A strong planner with the ability to manage workload with minimum supervision – highly self motivated
• Meticulous attention to detail
• Above average knowledge of Microsoft Excel
• Willing to act on own initiative
• Confident telephone manner
• Ability to build good relationships with customers and colleagues
• Flexible approach to problem solving
• A strong and determined approach with the ability to work alone and as part of a team.
• Ability to analyze information and recommend solutions.
FLUENT IN FRENCH AND ENGLISH

Contact address

How to apply

Job Information

    • Full Time
    • Bachelors Degree
    • 1 - 3 Years
    • Office & Admin
    • Greater Accra
    • Osu
    • jobs@rpjconsult.com
    • 2009-05-31
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