• Assisting customers with processing transactions, such as, payments, resolving complaints or account discrepancies, and answering questions.
• Informing customers about products and services.
• Tracking, recording, reporting, and storing information related to transactions, supplies, and customers, ensuring all information is accurate and complete.
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Packaging cash and rolling coins to be stored in drawers or the bank vault.
• Handling currency, transactions, and confidential information in a responsible manner.
• Using software to track bank information and generate reports.
• Following all security regulations and procedures.
• Cash handling experience and on-the-job training may be required.
• Ability to pass a background check.
• Exceptional time management, communication, and customer service skills.
• Basic math and computer skills.
• High level of accountability, efficiency, and accuracy.
Location: Achimota, Accra
Apply by email