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Recovery Officers


Ensure that all accounts in the recovery bucket are worked on within 3 days after entering into the bucket.

Ensure that the account above 180 daysí late data base is updated on daily basis with payment made into the Bad and Doubtful Recovery account.

Contact account above 180 daysí late customers to arrange settlement plans that are acceptable to the organization and customer

Enforce agreed actions/ settlement plans to ensure better performance in the Recovery unit.

Ensures that remedial action is taken when required to keep performance in line with business objectives.

Respond to customerís queries by carrying out necessary investigations to resolve them within 24 hours and escalating complicated issues only.

Assist the Manager to identify control weaknesses and recommend remedial action as best practice as appropriate.

Educational Requirements & Qualifications

Minimum BS/BA degree in Administration, or a closely related field

Related Work Experience

Strong professional background with no less than 4 years of experience in Banking and/or Credit Risk environment

Demonstrated ability to show results

Proven administrative, leadership and management ability in a leadership role

Contact address

No. 42A, Asafoanye A. Opeiku Avenu North Dzorwulu, Accra. Off the Fiesta Royal anf Gimpa Road

How to apply

Apply by hand to contact address

Job Information

    • Full Time
    • Bachelors Degree
    • 1 - 3 Years
    • Office & Admin
    • Greater Accra
    • Accra
    • 20-April-2018
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