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Client Service Managers

VisionFund Ghana


Developing and implementing customer acquisition plans
Evaluating employee performance and providing feedback and coaching as needed
Organising and executing training programs for branch personnel
Recognizing employee achievements and encouraging excellence in the work environment
Increasing brand awareness for the institution within the community
Interacting with customers on a regular basis to ensure safisfaction and gain useful feedback
Assessing market conditions and identifying opportunities
Drafting forecasts and business plans
Managing budgets, allocating branch funds and defining financial objective
Adhering to high ethical and professional standards
Ensuring strict adherence to relevant policies, processes and procedures in branch operations
Providing key reports on branch operations to Senior Management

Educational Requirements & Qualifications

A minimum of HND/Diploma from an accredited tertiary institution in secretaryship and management or a related field
A minimum of 6 years post-qualification relevant work experience in a reputable institution
Must have a typing speed of at least 120 words per minute

Competencies

Knowledge of Business Communications
Public Relations
Good interpersonal relations
Proficiency in relevant computer applications
Leadership and organisational skills
Problem solving and analytical skills
Ability to speak at least one other international language, preferably French

Successful applicants must pass a selection interview

Contact address

The Recruiter
VisionFund Ghana Money Lending Limited
PMB CT 78
Cantonments - Accra

How to apply

Apply to the contact address

Job Information

    • Full Time
    • Diploma
    • 5 - 10 Years
    • Management
    • Ghana
    • Ghana
    • 19-Feb-2018
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