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OFFICE MANAGER

Ghana HR Solutions

Job Description

Location: Accra

Our client, an Agility (Agile) services, technology and events company is currently seeking to hire a highly efficient Office Manager to help in their operations in Ghana.

ROLE PROFILE

Successful candidate will be responsible for managing general office procedures to ensure processes and duties in the office flow efficiently. Maintains clear records on office expenses by managing invoices and ordering supplies based on the office budget.

DUTIES AND REPONSIBILITIES

Reception duties, including answering incoming calls and scheduling appointments
Follows up on phone calls and contacts as appropriate
Answers general emails and postal correspondence with customers, 3rd parties, service providers and suppliers
Makes calls to collect debts and visit clients to collect payment
Books meeting rooms, events space and conference facilities and able to secure good deals
Processes expenses and invoices on a daily and weekly basis
Creates budgets for running the office and orders office supplies
Files and archives accurate records
Contacts suppliers and partners to follow on key business issues / needs
Manages health and safety as well as fire regulations within the office
Negotiates and manages office insurance contracts
Manages office subscriptions to magazines and online resources
Monitors training material and confirms it’s all up to date
Negotiates new customer accounts and contracts
Produce weekly reports
Ensure daily tasks are captured as “stories” on the digital and physical boards.
Directly involved in sales and marketing – able to seek out new projects and secure new clients
Sets clear monthly forecast on key expected deliverables
Achieves performance for revenue and non-revenue based targets
Arranges travel and accommodation plans for CEO / executives when required
Manages the customer complaint procedure and able to respond within 24 hours
Manages the back-office systems and support staff
Organizes and audits the company’s systems, databases, and procedures
Prepares weekly and monthly reports for the directors
Provides administrative support for the directors as needed
May take care of payroll procedures and process customer orders
Organize Board meetings and liaises with investors on behalf of CEO
Able to travel to attend meetings on behalf of the CEO
Able to take minutes and prepare meeting reports
Liaises with SSNIT, GRA, lawyers, accountants, bank, Corporate associations, AMA and other statutory bodies
Serves as Executive Assistant to the CEO

Educational Requirements & Qualifications

EDUCATION

Bachelor’s degree in business administration or similar discipline.

WORK EXPERIENCE

Minimum 3 years experience in a similar role.

REQUIREMENTS

Proficiency in Microsoft Office
Good Communication Skills, Both Verbal and Written
Exceptional Organizational Skills
Professional Telephone Manner
Appropriate Mathematical Skills
Ability to Perform Under Pressure
Excellent Customer Care Skills
Ability to Maintain Strict Confidentiality
Ability to Prioritize Effectively
Keen Attention to Detail
Ability to Work Well Under Pressure
Excellent Time Management Skills
Excellent and Accurate Data Entry Skills
Positive Attitude; Reliable and Dependable

Contact address

1st Otwe Street
P.O. Box TS 410
Teshie-Accra

How to apply

To apply please send CVs to offmanpjkt@gmail.com

Job Information

    • Full Time
    • Bachelors Degree
    • 1 - 3 Years
    • Office & Admin
    • Greater Accra
    • Accra North
    • offmanpjkt@gmail.com
    • 0302797657, 0200181695
    • 28-Dec-2017
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